Yay, it is Friday again, and Fandango has just published his Friday Flashback post. The idea is that he picks a post from this day in a previous year, to give newer readers a better insight into what does and doesn’t make him tick.
I have always liked that idea, so shall also post my own reminiscence. As much as anything, it reminds me of where I was, where I am now, and how far I have come. Hopefully, you will find it entertaining along the way.
Oh, and thank you to Jennifer at Paperkutzs for allowing me to use her image.
Hahaha, I read a post the other day by a (presumably British) blogger who was indignant that people criticised our NHS, so this flashback is quite à propos.
This is a something-and-nothing post, I was obviously peeved enough at the time to write about it, although can’t really remember the appointment.
But it is nevertheless part of the reason. The NHS will boast about the big things they get right, but often the trivial things are very slapdash. While they might be small individually, trivial things probably make up 99% of people’s overall “user experience”.
When people are basically saying, “your time is worthless”, I find that quite annoying.
From 2 years ago.
My wife went for a hospital appointment yesterday, it was something respiratory so, before the appointment, she needed to get a chest x-ray. We got to the appointment and were immediately told to go to another department to get the x-ray.
When we got there, my wife was not on their list. Not even late, but non-existent! So there was a 30 minute wait while they tried to find out what was happening.
In the time we were waiting, three other patients arrived, all with the same story. All patients at this respiritory clinic, none of whom are known by X-Ray.
So I’d I’d guess my wife and I weren’t just unlucky. I’d guess that this fuckup happens at many clinic, many weeks.
Respiratory and X-Ray appointments normally run hand-in-hand. So, you’d think their IT system would allow then to easily book both appointments at once. Apparently not.
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